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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Liz Custer

Liz Custer

May 20, 2025

5  out of  5
rating by Liz Custer
"I've had a fantastic experience working with John. From the start, he was knowledgeable, patient, and genuinely interested in finding the best coverage for my needs. He explained everything clearly, answered all my questions, and made the entire process smooth and stress-free. It’s rare to find someone so responsive and reliable these days. Highly recommend John if you’re looking for an insurance agent who actually cares about their clients!"
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Steve Brown

October 8, 2024

5  out of  5
rating by Steve Brown
"John has been my agent in CA for 10+ years now. His office is always responsive."
We responded:
"Steve Brown Thank you for your kind review, Steve! It truly means the world that you’ve supported me as your agent for over a decade. I’m so grateful for your loyalty and appreciate your recognition of our team's responsiveness. If there’s ever anything I can do for you, please don’t hesitate to reach out to our office. -John"
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Cathy Williams

November 13, 2023

5  out of  5
rating by Cathy Williams
"The Lattimore office is fantastic! They are quick to respond and are very helpful in guiding you through your insurance needs! The staff is very friendly and knowledgeable."
We responded:
"Cathy, providing prompt and efficient service is a priority for us, and I’m delighted that you found the staff to be friendly and knowledgeable. Thank you for your positive feedback. If you ever need assistance with any other insurance needs, John Lattimore State Farm is ready to help! - John"
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Michelle Fountain

January 6, 2023

5  out of  5
rating by Michelle Fountain
"We have been long time customers of John and have had an excellent experience. Responses are prompt, information is clear and he is always on top of things. We have coverage for multiple vehicles and homes and have had to file a few claims. Those experiences were also positive and smooth. Thanks for taking care of us!"
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Yvette Estrella

July 27, 2022

5  out of  5
rating by Yvette Estrella
"Love John and Kristi here at State Farm. Always very friendly, helpful, and reliable!"
Profile photo of Theresa Carlson

Theresa Carlson

November 19, 2019

5  out of  5
rating by Theresa Carlson
"The people are very friendly, informative and helpful in a multitude of ways......exspensive but if you can afford it go with them"
Profile photo of Eric Crane

Eric Crane

June 27, 2018

5  out of  5
rating by Eric Crane
"John has been our agent for many years and has done a very good job for us. He talks through the options and make recommendations for modifications to coverage. He is easy to work with and very helpful."